Writing

Notes, mostly to myself.

What I've figured out building with agents. What worked in production. What didn't. Published in case it's useful to someone else.

RAGEvals & ReliabilityMulti-AgentInfra & OpsModels & Research

Why we replaced RAG with an LLM-native wiki

For a year our agents retrieved. Then we let them reason over a curated knowledge base instead — and most of our reliability problems quietly disappeared.

RAG

Running a company as a fleet of stateful agents

Domain-based AI roles instead of Scrum. How Temporal coordinates long-lived agents across billing, operations and support — and what that does to an org chart.

Multi-Agent

Opus, Sonnet or Haiku: a cost & latency model

A practical framework for model selection under real rate limits, latency budgets and unit economics — from someone who pays the bill.

Models & Research